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Frequently Asked Questions
Find answers to common questions about our services.
What is your turnaround time?
Our standard turnaround time is 7-10 business days from artwork approval. We also offer rush services for an additional fee, with turnaround times as quick as 3-5 business days.
Do you have a minimum order quantity?
Yes, our minimum order is typically 12 pieces for screen printing and 6 pieces for embroidery. For smaller quantities, we may be able to accommodate with a setup fee.
Can you help with design services?
Our in-house design team can help create custom artwork for your apparel. We offer basic design services complimentary with orders over a certain quantity, or at an hourly rate for more complex designs.
What file formats do you accept for artwork?
For best results, we prefer vector files (.ai, .eps, .pdf) with fonts converted to outlines. We can also work with high-resolution .jpg or .png files (300 dpi or higher).